Outsourced IT Support
What is it and Why do I need it?
With PC Dynamix OpenCare managed, outsourced IT support, your computers, network, servers and other systems are monitored proactively and updated 24/7/365. We identify, address and, most importantly, resolve IT issues before they ever become a problem that impacts your business. If a problem does pop-up that we can’t handle remotely, our People-Friendly, knowledgeable technicians show up with insight into what’s going on and how to quickly resolve it. The idea is to keep things running smoothly so you can focus on running your business instead of technology issues.
Here's What's Included With Every OpenCare Plan
Server & Network Management
The availability of your server, network, and connected devices are vital to your business success. Our plans minimize downtime to make sure productivity is at its highest and you can provide the best experience for your clients.
Our help desk support is standing by to answer any questions or resolve any issues you might encounter. Our People-Friendly philosophy ensures technology expertise, provided by a real person, is available when you need it most.
Remote & Onsite Support
All our OpenCare plans include unlimited remote support, where we can share your PC over the internet. If a problem requires on-site attention, we’ll dispatch one of our People-Friendly technicians to resolve it as quickly as possible.
We're Here For Your Business
- You pay a ﬁxed monthly fee for us to keep everything running smoothly, no matter what.
- We do all of the proactive maintenance we can to minimize downtime.
- You enjoy the peace of mind that comes with not having to worry about IT issues.
- Our rates are affordable and usually cost less than hiring a full-time IT professional.