About Us

Our Company

Based in the Boston Metro area, we pride ourselves on our commitment to customer service, support structure, and intelligent, friendly staff.

PC Dynamix is a full service IT firm offering specialized services to hundreds of clients in the Boston, North Shore, and Southern New Hampshire area. Our clients include individuals, professionals, small businesses and corporate clients. Established in 2000 by Founder and President, George McCracken, we have distinguished ourselves from our competitors by offering diverse products and technology offerings while focusing on a client friendly delivery.

While many companies claim to focus on customer service, at PC Dynamix, we’re obsessed with it. We feel you can get great technical help anywhere, that’s why we continually go above and beyond for our clients; we’re partners, trusted advisors, even friends. With this customer service focus combined with only the very best products and technologies, PC Dynamix has been able to grow and satisfy our client’s needs. We are proud to be your single source for your technology needs.

Our Mission and Values

In short, our business is to keep your business running strong. We’re here to serve your operation with exceptional IT support and network management under the constant umbrella of our company’s core values: Proactivity, Honesty, Innovation, Readiness and Reliability. Our mission is to deliver solutions that help clients overcome the challenges that threaten the health of their business.

Our Vision

As we move toward our goal of being a world-class technology company, we will continually provide innovative solutions that focus on exceeding our client’s business goals. To our team, we will provide an open environment where everyone has an opportunity to contribute to our future. To our community, we will be an honest, reputable company that truly cares about our neighborhoods, clients, and families.

Our Mission

Our mission is simple: make technology an asset for your business not a problem. Too many times we have seen other IT consulting firms recommend solutions that are not appropriate for the specific client’s business or will not take a business’ operations into their planning. We work around your business. We strive to make technology integrate seamlessly with your business so your business can grow. As your technology partner, when your business grows ours will grow with you, therefore, we will work hand in hand with you to support your growth.

Our Values

Customer satisfaction is our top priority. With that, every PC Dynamix team member needs to treat our customers with the highest levels of professionalism. We must understand that customers’ requirements sometimes change and we need to flexible and courteous when these changes occur. We need to make sure we’re always listening to our customers to ensure we are providing solutions that not only work now, but make sense for their business for the future. We should never tell a customer what we think they want to hear as opposed to the truth.

Our History

We understand the unique IT needs of business operation and how to implement solutions that actually WORK. So, we rolled up our sleeves and started offering best-in-class IT support in Massachusetts and Southern New Hampshire. Our team of technology experts work proactively and strategically to provide the support and solutions you need, exactly when you need it. PC Dynamix was founded for one reason: To provide much needed, high quality IT services and support to the business community.

Since our conception in 2000, PC Dynamix has remained focused on providing business solutions that make lives easier, lower costs, drastically reduce security risks, eliminate waste and allow business owners to focus on doing what they do best – running their organization.